Returns

We hope you will be delighted with your products from Red Hen.
However, if for any reason you are not completely satisfied and wish to return an item we will be happy to exchange or refund (excluding delivery costs) any item which is returned to us within 7 days (as long as the item is unused and in its original packaging.)
Please email us immediately with details of the item.  We recommend when returning items that you use registered post or obtain a certificate of posting (which is a free proof of postage) as we cannot accept responsibility for lost or damaged items. On receipt of the goods we will issue a refund or replacement according to your request.